Chocolate Frog Necklace The Carat Shop

Prompt Shipping and professional packaging

We offer a broad range of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are trained to package your goods precisely according to the specifications we provide. Your items are carefully inspected and properly secured before shipping. We ship to hundreds of thousands of customers every day across various countries. Our determination to be the biggest online retailer worldwide is demonstrated by this. The warehouses and centers of distribution are located in Europe, as well as the USA.

Note that orders containing more than one item are processed according to the item.

Prior to shipping, we examine the items ordered thoroughly. The majority of orders will be shipped within 48 hours. The delivery time is between 3-7 working days.

Returns

We don't manage the stock in our warehouse or factory. The stock levels may fluctuate at any time. Please understand it may happen that your order will be out of stock after the order has been placed.

The policy is for 30 days. We are unable to replace or refund your purchase after 30 days from the date of purchase.

You are able to return a product when it's unopened and still in the same condition as the day you received it. The item must be returned in the original packaging.